Stopping or pausing transactions on your Selz account

If you need to stop or pause taking payments on your account, you can easily switch your payment gateways on or off. Here's how to do it.

  1. Log in to your account
  2. Click on Settings > Checkout
  3. Under Payment Gateways, choose the payment gateway you want to stop or put on hold and switch it off

If your store is still available or your products are still embedded on your website, your customers will receive a friendly message that you are not currently taking payments:

We recommend making it easy for your customers to reach out to you if they have questions about when your product or service will be available again in the future.

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