Why do you collect my information?
To keep our platform safe and secure for all buyers and sellers, we request a bit more information about your items. Adding detailed item names and descriptions to your products is key. We also would like to know where your products are advertised.
On this page
What information do you collect?
The information we ask for differs according to the country your items are sold from. For example, in the United States, we ask for a valid US Social Security Number (SSN) and date of birth.
In all countries, we ask for proof of ID, like a scan of a passport, or driver's license.
Why do you need this information?
Selling online is a complex process that we massively streamline. It is complex because there are unfortunately a lot of scammers who make it hard for everyone else.
We collect information about you to make sure we are filtering out all the bad sellers. This protects not only you as a seller, but all your buyers, too.
To process buyer payments securely, we work with leading financial institutions. These institutions are heavily regulated and have strict security criteria. Most of it relates to filtering out illegitimate businesses and keeping buyers safe. We strictly adhere to their criteria because we share their same goals.
How do you keep my information safe?
Keeping your information safe is at the heart of what we do. We use globally recognized best practice data security methods. This includes bank-grade encryption.
Will I be asked for more information?
We try to keep the registration process as simple as possible without compromising the safety of our buyers and sellers. In some cases, if you are making a lot of sales (congrats!) you might be asked to provide some extra information.
Because of European laws, some businesses in Europe might be asked to provide extra information about the ownership of their business. If that happens, we will tell you and show you how to provide the information quickly and simply.
If you are a business incorporated in the US, you will be required to provide your Employer Identification Number (EIN). You can find out more about EINs on the IRS website.