Taking Stripe payments

Selz now supports existing Stripe accounts, which makes setting up a transactional gateway for your store even easier than ever before.

Setting up payments using Stripe

What information will I need?

Issuing a refund with Stripe

Issuing a dispute with Stripe

What countries is Stripe available in?

Setting up payments using Stripe

Login to Selz, and go to Settings > Checkout
Make sure the payment tab is selected, and navigate to the Stripe block
Click “Connect to Stripe”
You’ll be taken to a form that you’ll need to fill out to connect and authorize your Stripe account
Once you’ve filled out the form, click the “authorize access to this account” button at the bottom, and you’re done!

What information will I need?

Business address
Business phone number
Business type
Employer Identification Number (EIN)
Business website
Description of your business
The time it takes for your products to arrive to customers
Personal information about the proprietor of the business (name, address, etc.)
Bank account information

Issuing a refund with Stripe

Login to Stripe and process the refund
Go to your Selz dashboard and navigate to the order that needs refunding
In the top right of the page, click on the ellipsis button “...”
Select "Mark Refunded"
Add the details of your refund so you have a record in your Selz dashboard.

Issuing a dispute with Stripe

Login to Stripe and respond to the dispute
If you accept the dispute or if the dispute is lost; go to the Selz dashboard and navigate to the order in question
In the top right of the page, click on the ellipsis button “...”
Select "Mark Refunded"
Add the details of your dispute so you have a record in your Selz dashboard. If you wish, you can also include a note stating that the refund was due to a dispute.

What countries is Stripe available in?

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Last updated on August 18, 2020