Taking Stripe payments

Selz now supports existing Stripe accounts, which makes setting up a transactional gateway for your store even easier than ever before.


Setting up payments using Stripe

What information will I need?

Issuing a refund with Stripe

Issuing a dispute with Stripe

What countries is Stripe available in?


Setting up payments using Stripe

  1. Login to Selz, and go to Settings > Checkout
  2. Make sure the payment tab is selected, and navigate to the Stripe block
  3. Click “Connect to Stripe”
  4. You’ll be taken to a form that you’ll need to fill out to connect and authorize your Stripe account
  5. Once you’ve filled out the form, click the “authorize access to this account” button at the bottom, and you’re done!

What information will I need?

  1. Business address
  2. Business phone number
  3. Business type
  4. Employer Identification Number (EIN)
  5. Business website
  6. Description of your business
  7. The time it takes for your products to arrive to customers
  8. Personal information about the proprietor of the business (name, address, etc.)
  9. Bank account information

Issuing a refund with Stripe

  1. Login to Stripe and process the refund 
  2. Go to your Selz dashboard and navigate to the order that needs refunding
  3. In the top right of the page, click on the ellipsis button “...”
  4. Select "Mark Refunded"
  5. Add the details of your refund so you have a record in your Selz dashboard.

Issuing a dispute with Stripe

  1. Login to Stripe and respond to the dispute
  2. If you accept the dispute or if the dispute is lost; go to the Selz dashboard and navigate to the order in question
  3. In the top right of the page, click on the ellipsis button “...”
  4. Select "Mark Refunded"
  5. Add the details of your dispute so you have a record in your Selz dashboard. If you wish, you can also include a note stating that the refund was due to a dispute.

What countries is Stripe available in?

  • Austria
  • Australia
  • Belgium
  • Brazil
  • Bulgaria
  • Canada
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong
  • India
  • Ireland
  • Italy
  • Japan
  • Latvia
  • Lithuania 
  • Luxembourg
  • Malaysia
  • Malta
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • Romania
  • Singapore
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom
  • United States

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