Report a suspicious email or website
Help us combat fraud. If you see anything that looks out of the ordinary (including suspicious looking emails and websites), tell us and we’ll investigate.
Suspicious emails
“Phishing” is an illegal attempt to "fish" for your private, sensitive data. One of the most common phishing scams involves sending an email that fraudulently claims to be from a well-known company. If you believe you've received a phishing email, follow these steps right away:
- Forward the entire email to security@selz.com.
- Do not alter the subject line or forward the message as an attachment.
- Delete the suspicious email from your inbox.
We'll look into it and email you a response to let you know if it is indeed fraudulent. In the meantime, don't click any links or download any attachments within the suspicious email.
What is phishing?
“Phishing” is an attempt to steal your information. Criminals pretend to be a legitimate business to get you to disclose sensitive personal information, such as credit and debit card numbers, bank information, account passwords, or Social Security numbers.
One of the most common phishing scams involves sending an email that pretends to be from a well-known company. However, it can also be carried out in person, over the phone, via malicious pop-up windows, and "spoof" (fake) websites.
How phishing works
- A criminal sends emails to people that appear to be from a well-known company. A common tactic involves a made-up story designed to lure you into clicking on a link or calling a phone number.
- The phishing email may ask you to fill out a form or click on a link or button that takes you to a fraudulent website.
- The fraudulent website mimics the company referenced in the email and aims to trick you into volunteering sensitive personal data.
In essence, you think you're giving your information to a trusted company when, in fact, you're giving it to a criminal.
Note that phishing emails can also lure you to open suspicious attachments or visit websites that can infect your computer with malicious software or malware.
Suspicious websites
Phishing emails often lead you to fake or "spoof" websites in an attempt to steal your private, sensitive data. These could look very unusual and not fit with what you expect from the company, or could appear very genuine – but end up having a suspicious URL in the web address bar. If you believe you’re on a spoof website, don’t enter any information.
Instead, all you have to do is copy the site's web address and paste it into an email message; send it to security@selz.com. Our security experts will examine the site and if it’s bogus, we’ll get it shut down. With this simple action, you'll be helping us keep our entire community safe.