How to use the platform
Welcome! We are here to support you with every step of growing your business online.
Let’s start with some of our most frequently asked questions.
What is Selz?
Selz is a simple ecommerce platform with powerful features to help you manage your business.
With Selz you can:
- Build an online store
- Build a website to showcase your products
- Create buy buttons to sell on social media and other websites
Where do I start?
Start with the Setup Checklist.
How can I sell from my current website or blog?
Embed buy-buttons, widgets, or a whole store into your website by clicking on the Buttons & Widgets tab in the left navigation menu of your dashboard.
Check out this article or watch the video below to learn more.
How can I create a website?
We give you all the tools you need to create a beautiful and effective online store to match your branding. Pick a theme, then use our store builder to customize your site.
Watch this video to see how our store builder works.
How can I sell on Facebook?
Start by clicking Facebook in the Channels section of your dashboard, then follow these instructions.
How can I sell on WordPress?
Start by clicking WordPress in the Channels section on the left-hand side of your dashboard, then follow these instructions.
You can also watch this helpful video.
How do I install a theme?
Learn how to install one of our beautiful, professionally-designed themes in this helpful video.
Is the platform secure?
The platform uses Stripe and PayPal to securely process payments online.
All transactions and credit card information on Selz is protected with industry-standard security, including encryption and SSL security. The platform is also PCI compliant.
What can I sell?
You can use your online store to sell digital products, physical items or services. If you are already selling online, it is a good idea to check this list to make sure that you can sell your products on our platform.
Each sales channel has different rules, so you will want to make sure your products are eligible before adding a channel.
To learn more about the different products you can sell online, click one of the FAQs below.
Sell physical items like clothing, art, home goods or electronics. Simply enable shipping in your settings and set your rates.
Sell digital files and digital downloads. Whether you want to sell MP3s, ebooks, digital guides or courses, we offer the premier ecommerce option.
Sell services like coaching and business consulting. Add a service item to your store and with a detailed introduction and description of the service that you are providing.
How many products can I sell?
You can sell unlimited items with our monthly plans: Basic, Standard and Advanced. If you stick with the free online store, you can sell no more than 5 items.
What payment gateways can I use?
How do I collect payment from my sales?
Once you start making sales, we process payments, apply transaction fees, then pass the rest of your earnings into your chosen bank account. You can opt to get paid daily, weekly, or monthly.
You can learn more about getting paid here.
Which plan is best for my business?
You can see your pricing and plan options here.
If you’re looking for more details on how the features in each plan can grow your business, this article is a great place to start.
What is the dashboard?
After logging in, you will be directed to your dashboard. You may want to bookmark this page since you will be coming back here to handle all aspects of your business from handling customer interactions to styling your online store.
Where do I begin on the dashboard?
Every time you log in you will see your earnings, pending transfers, and customers at a glance.
Use the left menu to go through the various sections and settings.
Click through the 'General' section to check on orders, add products, customers, and discounts.
Check out the 'Channels' section to add sales channels, customize the look of your store, add a theme, or change your domain.
The 'Admin' section includes apps and integrations, payment plans, and other important settings that you need to update before launching your site.
What if I forget my password?
If you enter an incorrect password during login, then you will need to verify that you are not a robot by following a few extra steps.
If you can't remember which password you used, click on the 'Forgot' option and check your email inbox for instructions.
What if I have more questions?
We offer 24/7 customer success during your 14-day free trial, and with any of our paid plans.
You can chat with our team in the purple chat bubble at the bottom right of your dashboard, or email firstname.lastname@example.org anytime.
We also recommend that you make the most of our blog, FounderU.