Taxes on subscription fees

We are legally obliged to charge taxes on some customer transactions and to pay those taxes to the local tax authorities.

Whether or not taxes are due depends on your location. The rate of tax is determined by the local authority. 

We use your business address to determine the applicable tax. These taxes are related to your fees only and are not influenced by the products or services you sell.

This article explains the different taxes we charge on fees in different locations.


Taxes in the US

We do not charge any sales taxes on your plan if you are in the United States.


Taxes in the EU

If you are located within the European Union, we are legally obliged to charge VAT at the prevailing rate for your location. You can see a list of EU VAT rates here.

If you are a business with a valid VAT number or VAT ID, you can supply your VAT number and we will not add VAT to your charges.

To submit your VAT number to us please:

  1. Log in to your account
  2. Go to Settings > Store > General
  3. Add your valid VAT number

Taxes in Australia

If you are located in Australia, we charge GST on your subscription fees. If your business is registered for GST you will be able to reclaim this amount via your invoices.


Taxes in Canada

We do not charge any sales taxes on your subscription if you are located in Canada.

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