Security Escalation

If you think you have discovered a security issue with Selz.com, please contact security@selz.com. You can encrypt any messages you send to this email address with OpenPGP using the public key at the end of this post.

Responsible Disclosure Policy

If you comply with the policies below when reporting a security issue to Selz we will not initiate a lawsuit or law enforcement investigation against you in response to your report.

We ask that:

  • You give us reasonable time to investigate and mitigate an issue you report before making public any information about the report or sharing such information with others.
  • You do not interact with an individual account (which includes modifying or accessing data from the account) if the account owner has not consented to such actions.
  • You make a good faith effort to avoid privacy violations and disruptions to others, including (but not limited to) destruction of data and interruption or degradation of our services.
  • You do not exploit a security issue you discover for any reason. (This includes demonstrating additional risk, such as attempted compromise of sensitive company data or probing for additional issues.)
  • You do not violate any other applicable laws or regulations.

Bug Bounty

We reward security researchers who help us keep people safe by reporting vulnerabilities in our services. Monetary bounties for such reports are entirely at our discretion and are based on factors such as importance and impact.

To potentially qualify for a bounty, you first need to meet the following requirements:

  • Adhere to our Responsible Disclosure Policy (see above).
  • Report a security bug: that is, identify a vulnerability in our services or infrastructure which creates a security or privacy risk.
  • Submit your report by sending it to security@selz.com. Please do not contact employees directly or through other channels about a report.
  • If you inadvertently cause a privacy violation or disruption (such as accessing account data, service configurations, or other confidential information) while investigating an issue, be sure to disclose this in your report.
  • Use test accounts when investigating issues.
  • If we pay a bounty, it will be between $10 and $300, depending on the importance of the report.
  • We seek to pay similar amounts for similar issues, but bounty amounts and qualifying issues may change with time. Past rewards do not necessarily guarantee similar results in the future.
  • In the event of duplicate reports, we award a bounty to the first person to submit an issue.
  • We reserve the right to publish reports and accompanying updates.
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